Current Openings
-
business_center KAM – Corporate Sales Bangalore
About the Role:
As a Key Account Manager – Corporate Sales & Business Development, you will manage key corporate clients while also exploring and securing new business opportunities in the Bangalore region. Your objective will be to drive revenue growth, establish strong client relationships, and contribute to the expansion of Ferns N Petals’ corporate gifting business.
FNP (Ferns N Petals) is India’s largest gifting brand, known for its wide range of products including flowers, plants, cakes, and personalized gifts. We cater to both B2B and B2C clients, delivering exceptional gifting experiences across India and internationally.
Key Responsibilities:
- Corporate Sales & Revenue Generation: Achieve and exceed monthly, quarterly, and annual revenue targets through direct corporate sales. Close high-value deals with mid-to-large corporate clients across the region.
- New Client Acquisition: Identify, prospect, and convert new B2B clients through cold calling, networking, referrals, and industry events. Develop customized gifting and engagement solutions that align with client needs.
- Key Account Management: Manage relationships with existing corporate clients to drive repeat business and long-term partnerships. Serve as the primary point of contact for escalations, new requirements, and account expansion.
- Proposal Development & Negotiation: Prepare impactful proposals, presentations, and quotations tailored to client needs. Lead commercial negotiations and close deals independently.
- Market Mapping & Industry Intelligence: Research market trends, competitor activities, and industry movements to identify new business opportunities. Map key industry verticals (IT, BFSI, Pharma, Real Estate, etc.) for strategic targeting.
- Sales Funnel & CRM Management: Maintain an active and healthy sales pipeline in CRM (Salesforce or internal tool). Ensure timely updates on client interactions, meetings, and opportunities.
- Collaboration & Coordination: Work closely with internal teams (product, operations, logistics, marketing) to ensure seamless execution of corporate orders and campaigns. Share client feedback to improve service delivery.
Qualifications & Experience:
- Bachelor’s degree in Business, Marketing, or a related field.
- 1–5 years of corporate sales or key account management experience.
- Strong understanding of B2B/enterprise sales and relationship management.
- Excellent communication, negotiation, and presentation skills.
- Goal-oriented, self-motivated, and able to work independently.
- Proficiency in MS Office and CRM tools.
- Experience in E-commerce or Retail industry preferred.
Reporting:
Reports To: DGM – Sales
Location:
Bangalore
Core Skills:
Corporate Gifts, Corporate Sales, B2B Sales, Enterprise Sales
Please send your resume to careers@fnp.com
Apply Now -
local_shipping Assistant Manager – Hyperlocal Business Gurugram
About the Role:
As an Assistant Manager – Hyperlocal Business, you will lead the end-to-end launch and growth of emerging categories including Crochet, Dried Flowers, and Hampers across India's leading quick-commerce platforms such as Blinkit, Zepto, and Swiggy Instamart.
You will work at the intersection of category strategy, partner management, supply chain readiness, and platform execution. This role requires ownership of category growth, operational excellence, and revenue performance while building scalable playbooks for new category expansion.
Key Responsibilities:
- Category Launch & Expansion: Lead end-to-end launches across hyperlocal platforms. Define assortment strategy, SKU selection, pricing architecture, bundling logic, and execute category-specific GTM plans.
- Sales Growth & P&L Ownership: Own revenue, margin, and contribution targets. Track category P&L, optimize unit economics, and drive GMV growth through promotions and demand-generation initiatives.
- Partner & Vendor Coordination: Identify, onboard, and manage artisan, supplier, and brand partners. Negotiate commercial terms, manage SLAs, and build strong relationships with platform category managers.
- Launch Planning & Execution: Develop launch roadmaps, coordinate with cross-functional teams, execute festive and seasonal campaigns, and drive visibility through platform marketing opportunities.
- Inventory Readiness & Supply Chain Coordination: Ensure inventory availability through demand forecasting, replenishment planning, safety stock management, and vendor coordination.
- Delivery Tracking & Operational Excellence: Monitor fulfillment metrics, on-time delivery rates, stock availability, damage rates, and continuously improve operational efficiency across platforms.
Qualifications & Experience:
- 2–4 years of experience in Category Management, E-commerce, Hyperlocal Commerce, or Quick-Commerce platforms.
- Experience owning category P&L, business planning, or GTM initiatives.
- Strong commercial acumen with expertise in pricing, forecasting, and business analysis.
- Hands-on experience working with Blinkit, Zepto, Swiggy Instamart, Amazon, or similar platforms.
- Advanced proficiency in Excel or Google Sheets and dashboard reporting.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong analytical, execution, and problem-solving abilities.
Preferred Qualifications:
- Experience in gifting, lifestyle, home décor, artisan, or handcrafted product categories.
- Knowledge of perishable or fragile product supply chains.
- Exposure to dark-store or micro-fulfillment operations.
- Experience in festive and seasonal demand planning.
- MBA or equivalent qualification preferred.
Reporting:
Reports To: Senior Manager / Business Head – Hyperlocal
Location:
Gurugram (Primary) | Pan-India travel as required
Core Skills:
Category Management, Hyperlocal Commerce, Quick Commerce, P&L Management, Vendor Management, Inventory Planning, Demand Forecasting, Marketplace Operations, Business Development, Supply Chain Coordination
What We Offer:
- Opportunity to build and scale new categories from scratch.
- Direct exposure to founders and senior leadership.
- Ownership-driven role with significant business impact.
- Performance-linked incentives tied to category growth.
- Exposure to India's leading quick-commerce platforms and best practices.
- Fast-paced, entrepreneurial work environment focused on innovation and growth.
Please send your resume to careers@fnp.com
Apply Now -
inventory_2 Executive – Operations Gurgaon
About the Role:
As an Executive – Operations, you will be responsible for managing the end-to-end execution of bulk B2B gifting orders, ensuring smooth coordination between internal teams, vendors, and logistics partners. Your focus will be on delivering operational excellence, maintaining process accuracy, and ensuring timely fulfillment of client requirements.
FNP (Ferns N Petals) is India's leading gifting brand, offering a diverse range of products including flowers, cakes, plants, personalized gifts, and corporate gifting solutions. This role plays a critical part in ensuring seamless execution of large-scale corporate gifting projects and maintaining exceptional customer experiences.
Key Responsibilities:
- Order Management: Manage the complete execution of bulk B2B gifting orders from confirmation through delivery while ensuring accuracy and timely processing.
- Sales Coordination: Collaborate closely with Sales teams to understand client requirements, customizations, timelines, and special requests for each order.
- OMS Management: Accurately enter, update, and manage orders within the Order Management System (OMS) while maintaining data integrity.
- Tracking & Reporting: Monitor order progress through Excel trackers, MIS reports, and dashboards to ensure visibility and operational efficiency.
- Vendor & Logistics Coordination: Coordinate with vendors, suppliers, and logistics partners to ensure timely procurement, dispatch, and delivery of orders.
- Finance Collaboration: Work closely with Finance teams on pricing validation, purchase order creation, invoicing, and payment-related processes.
- Warehouse Coordination: Partner with warehouse teams to ensure inventory availability, packing readiness, and smooth dispatch operations.
- SLA Monitoring: Track service level agreements (SLAs), proactively identify operational bottlenecks, and resolve delays or issues to ensure timely delivery.
- Documentation & Reconciliation: Maintain complete operational documentation and prepare reconciliation reports for order closure and audit purposes.
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Operations, Supply Chain, Commerce, or a related field.
- 1–3 years of experience in Operations, Supply Chain, Logistics, or B2B order management.
- Strong coordination and stakeholder management skills.
- Excellent attention to detail with a high sense of ownership and accountability.
- Proficiency in Microsoft Excel and data management tools.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and problem-solving abilities.
Preferred Qualifications:
- Prior experience in B2B operations, corporate gifting, e-commerce, or supply chain management.
- Experience working with OMS, ERP systems, or operational dashboards.
- Knowledge of procurement, inventory management, and logistics processes.
Reporting:
Reports To: Manager – Operations
Location:
Gurgaon
Core Skills:
Operations Management, B2B Operations, Order Management, Vendor Coordination, Logistics Management, Supply Chain Operations, MIS Reporting, Excel, Stakeholder Management, Inventory Coordination, Process Management
Please send your resume to careers@fnp.com
Apply Now -
card_giftcard Gifts Hampers Designer Gurgaon
About the Role:
We are looking for a creative and detail-oriented Gifts Hampers Designer to join the Corporate Gifting team at FNP. In this role, you will be responsible for conceptualizing and designing innovative corporate hampers, gift packaging solutions, and branded merchandise that align with client requirements, occasions, and brand aesthetics.
The ideal candidate should possess a strong design sensibility, excellent visualization skills, and a solid understanding of materials, packaging structures, and production processes. You should be proficient in design tools such as CorelDRAW, Adobe Illustrator, and Photoshop and have the ability to transform ideas into impactful gifting experiences.
Key Responsibilities:
- Hamper & Product Design: Design and develop creative corporate gifting hampers, packaging concepts, and branded merchandise for clients across industries.
- Concept Development: Create mood boards, visual concepts, mockups, and presentation-ready designs for client proposals and internal reviews.
- Client Requirement Understanding: Collaborate with internal teams to understand client briefs and translate requirements into innovative gifting solutions.
- Packaging Design: Develop packaging structures, layouts, and design concepts while balancing aesthetics, functionality, and cost efficiency.
- Cross-functional Collaboration: Work closely with sourcing, merchandising, and production teams to ensure design feasibility and successful execution.
- Vendor Coordination: Coordinate with vendors, fabricators, and manufacturers for sampling, prototyping, and production execution.
- Trend Research: Stay updated on gifting, packaging, materials, and design trends to bring fresh ideas and innovation into product development.
- Artwork & Production Support: Prepare production-ready artwork files and ensure timely delivery of approved concepts and designs.
Qualifications & Experience:
- 2–5 years of experience in Product Design, Packaging Design, Corporate Gifting, Visual Merchandising, or related fields.
- Proficiency in CorelDRAW, Adobe Illustrator, Photoshop, and other relevant design software.
- Strong understanding of materials such as wood, acrylic, metal, paper, fabric, plastic, and related substrates.
- Knowledge of printing techniques, fabrication methods, packaging production, and manufacturing processes.
- Excellent sense of aesthetics, color theory, typography, and packaging design trends.
- Ability to manage multiple projects simultaneously and work within tight deadlines.
- Strong communication, presentation, and collaboration skills.
Preferred Qualifications:
- Experience in corporate gifting, luxury packaging, retail merchandising, or promotional products.
- Knowledge of product sampling, vendor management, and production coordination.
- Experience creating 3D mockups, presentation decks, or product visualization concepts.
- A portfolio showcasing packaging, gifting, branding, or product design projects.
Reporting:
Reports To: Manager – Corporate Gifting / Product Development
Location:
Gurgaon
Core Skills:
Product Design, Packaging Design, Corporate Gifting, Hamper Design, CorelDRAW, Adobe Illustrator, Photoshop, Visual Merchandising, Packaging Development, Material Knowledge, Branding, Artwork Creation, Vendor Coordination, Creative Concept Development
Please send your resume and portfolio to careers@fnp.com
Apply Now -
business_center KAM – Corporate Sales Bangalore
About the Role:
As a Key Account Manager – Corporate Sales & Business Development, you will be responsible for managing key corporate clients while also exploring and securing new business opportunities in the Bangalore region. Your primary objective will be to drive revenue growth, establish strong client relationships, and contribute to the expansion of Ferns N Petals' corporate gifting business.
FNP (Ferns N Petals) is India's leading gifting brand, offering a wide range of flowers, cakes, plants, personalized gifts, and corporate gifting solutions. We serve both B2B and B2C customers, delivering memorable gifting experiences across India and globally.
Key Responsibilities:
- Corporate Sales & Revenue Generation: Achieve and exceed monthly, quarterly, and annual revenue targets through direct corporate sales. Close high-value deals with mid-to-large corporate clients across the South region.
- New Client Acquisition: Identify, prospect, and convert new B2B clients through cold calling, networking, referrals, and industry events. Develop customized gifting and engagement solutions aligned with client requirements and FNP's offerings.
- Key Account Management: Manage relationships with existing corporate clients to drive repeat business and long-term partnerships. Act as the primary point of contact for client escalations, new requirements, and account expansion opportunities.
- Proposal Development & Negotiation: Prepare compelling proposals, presentations, and quotations tailored to client requirements. Lead commercial negotiations and independently close deals.
- Market Mapping & Industry Intelligence: Continuously research market trends, competitor activities, and industry developments to identify business opportunities. Map key industry verticals such as IT, BFSI, Pharma, Real Estate, and Manufacturing for strategic targeting.
- Sales Funnel & CRM Management: Maintain a healthy sales pipeline using CRM tools such as Salesforce or internal platforms. Ensure timely updates of client interactions, meetings, opportunities, and status reports.
- Collaboration & Cross-Functional Coordination: Work closely with product, operations, logistics, and marketing teams to ensure seamless execution of corporate orders and campaigns. Share client feedback to enhance service quality and product offerings.
Qualifications & Experience:
- Bachelor’s degree in Business, Marketing, or a related field.
- 1–5 years of experience in Corporate Sales, Business Development, or Key Account Management.
- Strong understanding of B2B sales processes and client relationship management.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Goal-oriented, self-motivated, and capable of working independently.
- Proficiency in MS Office applications and CRM tools.
Preferred Qualifications:
- Experience in corporate gifting, e-commerce, retail, or related industries.
- Knowledge of enterprise sales and consultative selling techniques.
- Experience handling large corporate accounts and high-value transactions.
- Familiarity with Salesforce or other CRM platforms.
Reporting:
Reports To: DGM – Sales
Location:
Bangalore
Core Skills:
Corporate Sales, B2B Sales, Key Account Management, Business Development, Enterprise Sales, Client Relationship Management, Revenue Generation, Negotiation, CRM Management, Lead Generation, Proposal Development, Strategic Selling
Please send your resume to careers@fnp.com
Apply Now -
business_center KAM – Corporate Sales Hyderabad
About the Role:
As a Key Account Manager – Corporate Sales & Business Development, you will be responsible for managing key corporate clients while also exploring and securing new business opportunities in the Hyderabad region. Your primary objective will be to drive revenue growth, establish strong client relationships, and contribute to the expansion of Ferns N Petals' corporate gifting business.
FNP (Ferns N Petals) is India's leading gifting brand, offering a wide range of flowers, cakes, plants, personalized gifts, and corporate gifting solutions. We serve both B2B and B2C customers, delivering memorable gifting experiences across India and globally.
Key Responsibilities:
- Corporate Sales & Revenue Generation: Achieve and exceed monthly, quarterly, and annual revenue targets through direct corporate sales. Close high-value deals with mid-to-large corporate clients across the South region.
- New Client Acquisition: Identify, prospect, and convert new B2B clients through cold calling, networking, referrals, and industry events. Develop customized gifting and engagement solutions aligned with client requirements and FNP's offerings.
- Key Account Management: Manage relationships with existing corporate clients to drive repeat business and long-term partnerships. Act as the primary point of contact for client escalations, new requirements, and account expansion opportunities.
- Proposal Development & Negotiation: Prepare compelling proposals, presentations, and quotations tailored to client requirements. Lead commercial negotiations and independently close deals.
- Market Mapping & Industry Intelligence: Continuously research market trends, competitor activities, and industry developments to identify business opportunities. Map key industry verticals such as IT, BFSI, Pharma, Real Estate, and Manufacturing for strategic targeting.
- Sales Funnel & CRM Management: Maintain a healthy sales pipeline using CRM tools such as Salesforce or internal platforms. Ensure timely updates of client interactions, meetings, opportunities, and status reports.
- Collaboration & Cross-Functional Coordination: Work closely with product, operations, logistics, and marketing teams to ensure seamless execution of corporate orders and campaigns. Share client feedback to enhance service quality and product offerings.
Qualifications & Experience:
- Bachelor’s degree in Business, Marketing, or a related field.
- 1–5 years of experience in Corporate Sales, Business Development, or Key Account Management.
- Strong understanding of B2B sales processes and client relationship management.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Goal-oriented, self-motivated, and capable of working independently.
- Proficiency in MS Office applications and CRM tools.
Preferred Qualifications:
- Experience in corporate gifting, e-commerce, retail, or related industries.
- Knowledge of enterprise sales and consultative selling techniques.
- Experience handling large corporate accounts and high-value transactions.
- Familiarity with Salesforce or other CRM platforms.
Reporting:
Reports To: DGM – Sales
Location:
Hyderabad
Core Skills:
Corporate Sales, B2B Sales, Key Account Management, Business Development, Enterprise Sales, Client Relationship Management, Revenue Generation, Negotiation, CRM Management, Lead Generation, Proposal Development, Strategic Selling
Please send your resume to careers@fnp.com
Apply Now -
business_center KAM – Corporate Sales Mumbai
About the Role:
As a Key Account Manager – Corporate Sales & Business Development, you will be responsible for managing key corporate clients while also exploring and securing new business opportunities in the Mumbai region. Your primary objective will be to drive revenue growth, establish strong client relationships, and contribute to the expansion of Ferns N Petals' corporate gifting business.
FNP (Ferns N Petals) is India's leading gifting brand, offering a wide range of flowers, cakes, plants, personalized gifts, and corporate gifting solutions. We serve both B2B and B2C customers, delivering memorable gifting experiences across India and globally.
Key Responsibilities:
- Corporate Sales & Revenue Generation: Achieve and exceed monthly, quarterly, and annual revenue targets through direct corporate sales. Close high-value deals with mid-to-large corporate clients across the region.
- New Client Acquisition: Identify, prospect, and convert new B2B clients through cold calling, networking, referrals, and industry events. Develop customized gifting and engagement solutions aligned with client requirements and FNP's offerings.
- Key Account Management: Manage relationships with existing corporate clients to drive repeat business and long-term partnerships. Act as the primary point of contact for client escalations, new requirements, and account expansion opportunities.
- Proposal Development & Negotiation: Prepare compelling proposals, presentations, and quotations tailored to client requirements. Lead commercial negotiations and independently close deals.
- Market Mapping & Industry Intelligence: Continuously research market trends, competitor activities, and industry developments to identify business opportunities. Map key industry verticals such as IT, BFSI, Pharma, Real Estate, Manufacturing, and other growth sectors for strategic targeting.
- Sales Funnel & CRM Management: Maintain a healthy sales pipeline using CRM tools such as Salesforce or internal platforms. Ensure timely updates of client interactions, meetings, opportunities, and status reports.
- Collaboration & Cross-Functional Coordination: Work closely with product, operations, logistics, and marketing teams to ensure seamless execution of corporate orders and campaigns. Share client feedback to enhance service quality and product offerings.
Qualifications & Experience:
- Bachelor’s degree in Business, Marketing, or a related field.
- 1–5 years of experience in Corporate Sales, Business Development, or Key Account Management.
- Strong understanding of B2B sales processes and client relationship management.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Goal-oriented, self-motivated, and capable of working independently.
- Proficiency in MS Office applications and CRM tools.
Preferred Qualifications:
- Experience in corporate gifting, e-commerce, retail, or related industries.
- Knowledge of enterprise sales and consultative selling techniques.
- Experience handling large corporate accounts and high-value transactions.
- Familiarity with Salesforce or other CRM platforms.
Reporting:
Reports To: DGM – Sales
Location:
Mumbai
Core Skills:
Corporate Sales, B2B Sales, Key Account Management, Business Development, Enterprise Sales, Client Relationship Management, Revenue Generation, Negotiation, CRM Management, Lead Generation, Proposal Development, Strategic Selling
Please send your resume to careers@fnp.com
Apply Now -
local_shipping Sourcing Executive Gurgaon
About the Role:
We are looking for a Sourcing Executive to manage vendor sourcing and procurement activities for corporate gifting and e-commerce requirements. The role involves identifying the right vendor partners, ensuring competitive pricing, and maintaining seamless supply for bulk and urgent orders while meeting quality standards and delivery timelines.
FNP (Ferns N Petals) is India's leading gifting brand, offering flowers, cakes, plants, personalized gifts, hampers, and corporate gifting solutions. As a Sourcing Executive, you will play a key role in building strong vendor relationships, optimizing procurement costs, and ensuring smooth execution of customer and corporate orders.
Key Responsibilities:
- Query Management & Pricing Support: Ensure all sourcing queries received from the sales team are addressed and closed within the same day with the most competitive pricing options.
- Vendor Sourcing & Onboarding: Identify, evaluate, and onboard vendors for gifting products including hampers, packaging materials, plants, accessories, and customized merchandise.
- Procurement Management: Handle end-to-end procurement activities for corporate and e-commerce orders, from RFQ generation to final delivery execution.
- Negotiation & Cost Optimization: Negotiate pricing, discounts, payment terms, and commercial agreements to achieve maximum cost efficiency while maintaining quality standards.
- Cross-Functional Coordination: Collaborate closely with Sales, Category, Operations, and Warehouse teams to understand requirements and ensure timely execution.
- Inventory & Stock Planning: Ensure timely arrangement and availability of stock for bulk, seasonal, and urgent corporate orders.
- Vendor Follow-up & Quality Control: Monitor vendor production schedules, dispatch timelines, and quality checks to ensure smooth order fulfillment.
- Customized Product Development: Coordinate development of customized hampers, packaging solutions, branding materials, and gifting products as per client requirements.
- Documentation & Database Management: Maintain vendor databases, pricing records, purchase orders, quotations, and procurement documentation accurately.
- Alternate Vendor Development: Continuously explore and develop alternate vendor options to ensure competitive pricing and reduce sourcing risks.
- Issue Resolution: Address vendor-related issues involving delays, quality concerns, pricing disputes, and stock availability.
Qualifications & Experience:
- Bachelor’s degree in Business, Commerce, Supply Chain, or any relevant field.
- 1–4 years of experience in Sourcing, Procurement, Vendor Management, or Supply Chain Operations.
- Experience in e-commerce, gifting, retail, FMCG, or related industries preferred.
- Hands-on experience in handling bulk orders and vendor coordination.
- Strong negotiation and vendor relationship management skills.
- Ability to work in a fast-paced and deadline-driven environment.
- Proficiency in Microsoft Excel and basic reporting tools.
Preferred Qualifications:
- Experience sourcing customized gifting products, packaging materials, or promotional merchandise.
- Knowledge of procurement processes, RFQs, vendor evaluations, and purchase order management.
- Exposure to corporate gifting, e-commerce operations, or supply chain planning.
Reporting:
Reports To: Manager – Sourcing & Procurement
Location:
Gurgaon
Core Skills:
Vendor Sourcing & Management, Procurement, Negotiation & Cost Optimization, Corporate Order Handling, Vendor Coordination, Product Development, Purchase Management, Supply Chain Operations, Inventory Planning, Documentation Management, Time Management & Multitasking
Please send your resume to careers@fnp.com
Apply Now -
auto_awesome AI Marketing Generalist Gurugram
About the Role:
FNP is looking for an innovative AI Marketing Generalist to transform the way marketing teams create, collaborate, and execute. This role is ideal for someone who understands both modern marketing and the rapidly evolving AI ecosystem, with the ability to identify the right AI tool for the right use case and build scalable workflows around it.
You will work across creative design, content, performance marketing, product imagery, video production, SEO, CRM, analytics, and automation—leveraging AI to improve productivity, reduce turnaround times, and unlock new capabilities across the marketing function.
Key Responsibilities:
- AI Strategy for Marketing: Act as the go-to expert for AI adoption within the marketing team. Evaluate emerging AI tools, recommend the best solutions for business needs, and develop AI-first workflows that improve campaign execution, content production, and operational efficiency.
- Marketing Automation: Build and maintain automated workflows using no-code/low-code platforms and AI agents. Automate repetitive marketing tasks including content generation, reporting, campaign setup, tagging, and data processing while integrating AI tools with existing systems.
- Creative & Content Enablement: Guide teams on selecting and utilizing AI solutions for copywriting, campaign ideation, image generation, product photography enhancement, graphic design support, video creation, social media content production, and presentation development.
- Prompt Engineering & Best Practices: Create reusable prompts, templates, workflows, and AI usage guidelines that improve consistency, quality, and efficiency across marketing teams.
- Cross-Functional Collaboration: Partner with Brand, Performance Marketing, Design, CRM, Product, and Content teams to identify AI-driven opportunities. Train stakeholders and drive adoption of AI-powered workflows.
- Innovation & Technology Exploration: Stay updated on developments in Generative AI, LLMs, AI agents, automation platforms, and marketing technology to continuously introduce new efficiencies.
- Governance & Compliance: Ensure responsible AI usage while maintaining brand consistency, content quality, data privacy standards, and documentation of AI-driven processes.
- Performance Optimization: Measure the impact of AI initiatives, analyze ROI, and continuously optimize workflows to improve productivity and business outcomes.
Qualifications & Experience:
- Bachelor's or Master's degree in Marketing, Technology, Business, Computer Science, or a related field.
- 1+ years of experience in Marketing, Growth, Digital Transformation, Marketing Technology, or AI implementation.
- Demonstrated experience using AI tools to solve real-world business challenges.
- Strong understanding of digital marketing, branding, content strategy, and customer acquisition.
- Excellent communication, stakeholder management, and presentation skills.
Preferred Skills:
- Hands-on experience with leading AI platforms for text, image, video, design, research, and automation.
- Experience with prompt engineering and AI-assisted workflow development.
- Familiarity with automation platforms such as Zapier, Make, n8n, or similar tools.
- Understanding of APIs, integrations, and marketing technology ecosystems.
- Strong analytical mindset with the ability to measure ROI and optimize AI-driven initiatives.
- Experience implementing AI solutions across marketing, content, design, or growth functions.
Success Metrics:
- Reduction in campaign turnaround times through AI-powered automation.
- Increased productivity and efficiency across marketing and creative teams.
- Successful implementation of scalable AI workflows and automation solutions.
- Organization-wide adoption of AI best practices and standardized processes.
- Measurable improvement in content production efficiency and operational effectiveness.
What Makes a Great Fit?
- You understand which AI tools are best suited for different business challenges and marketing use cases.
- You combine marketing expertise with technical curiosity and a passion for experimentation.
- You enjoy discovering, testing, and implementing emerging AI technologies.
- You are focused on building scalable solutions that help teams work smarter, faster, and more efficiently.
- You thrive in a fast-paced environment where innovation and continuous learning are encouraged.
Reporting:
Reports To: Marketing Leadership Team
Location:
Gurugram, Haryana
Core Skills:
Generative AI, Marketing Automation, Prompt Engineering, Digital Marketing, AI Workflow Design, Content Strategy, Performance Marketing, SEO, CRM, No-Code Automation, Zapier, Make, n8n, Analytics, AI Tool Evaluation, Cross-Functional Collaboration, Process Optimization
Please send your resume to careers@fnp.com
Apply Now -
groups Deputy Manager – Human Resources Gurugram
About the Role:
FNP is looking for a dynamic and people-centric Deputy Manager – Human Resources to partner with our in-house Call Center and Captive Operations teams. This role will be responsible for managing the complete employee lifecycle, from talent acquisition and onboarding to employee engagement, performance management, grievance handling, and retention initiatives.
The ideal candidate thrives in a fast-paced, high-volume environment and possesses a strong understanding of workforce dynamics within customer support, operations, and service-oriented teams. You will serve as a strategic HR partner, helping leaders build high-performing and engaged teams while ensuring a positive employee experience.
Key Responsibilities:
- HR Business Partnering: Act as the primary HR partner for captive customer support and operations teams. Collaborate with business leaders to align HR initiatives with workforce planning, operational goals, organizational changes, and team effectiveness.
- Talent Acquisition & Onboarding: Partner with Talent Acquisition teams to ensure timely hiring for frontline and leadership positions. Drive seamless onboarding and induction programs to accelerate employee productivity and support workforce ramp-up during peak business periods.
- Employee Relations & Engagement: Foster a positive workplace culture through employee connect sessions, skip-level meetings, engagement initiatives, recognition programs, wellness activities, and team-building events.
- Grievance Management: Address employee concerns and grievances in a timely, professional, and empathetic manner while promoting a culture of trust, transparency, and inclusion.
- Performance Management & Retention: Support managers in performance reviews, goal setting, development planning, and talent management. Analyze attrition trends and recommend retention strategies to improve employee satisfaction and business continuity.
- Exit Management: Conduct exit interviews, gather employee feedback, and provide actionable insights to improve engagement, retention, and employee experience.
- HR Operations & Compliance: Ensure compliance with company policies, labor laws, and HR procedures. Maintain employee records, HR documentation, and coordinate with payroll and support functions for employee lifecycle processes.
- HR Analytics & Reporting: Track, analyze, and report key HR metrics including attrition, absenteeism, hiring status, employee engagement, and productivity indicators. Present data-driven insights and recommendations to business and HR leadership.
Qualifications & Experience:
- MBA/PGDM in Human Resources or an equivalent qualification.
- 6–9 years of HR experience, preferably in BPO, customer service, captive operations, retail, or high-volume workforce environments.
- Experience as an HR Business Partner or HR Generalist supporting large operational teams.
- Strong understanding of employee lifecycle management and workforce planning.
- Experience handling employee relations, engagement, performance management, and retention initiatives.
Desired Skills:
- Strong stakeholder management and business partnering capabilities.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Sound knowledge of employee relations, labor laws, and HR best practices.
- Ability to manage multiple priorities in a fast-paced and dynamic environment.
- Data-driven mindset with proficiency in HRMS, ATS platforms, and Microsoft Excel.
- High level of ownership, empathy, problem-solving, and decision-making ability.
Reporting:
Reports To: Senior Manager – Human Resources
Location:
Gurugram, Haryana
Core Skills:
HR Business Partnering, Employee Relations, Talent Acquisition, Performance Management, Employee Engagement, Retention Strategy, Workforce Planning, HR Operations, HR Analytics, Grievance Handling, Stakeholder Management, HR Compliance, HRMS, Employee Lifecycle Management
Please send your resume to careers@fnp.com
Apply Now -
public Head of Operations (GCC) Dubai, UAE
About the Role:
FNP is seeking an experienced and strategic Head of Operations – GCC to lead the complete end-to-end operations function across GCC markets for a fast-growing gifting, flowers, cakes, and e-commerce business. This role is responsible for driving operational excellence across fresh production, fulfillment centers, warehousing, inventory planning, logistics, and last-mile delivery while ensuring exceptional customer experience, operational efficiency, and profitability.
The role will play a critical part in scaling operations across the GCC region, with a strong focus on same-day delivery, festive peak readiness, perishables handling, production excellence, and regional expansion. The ideal candidate will bring deep expertise in managing high-volume, multi-city operations within industries such as flowers, bakery, food delivery, gifting, e-commerce, retail, or quick commerce.
Key Responsibilities:
- Regional Operations Leadership: Lead end-to-end GCC operations strategy aligned with business growth, profitability, and customer experience objectives. Oversee operations across UAE, Saudi Arabia, and Qatar while developing scalable operating models to support regional expansion and standardization of processes.
- Fresh Production & Fulfillment: Manage daily production operations for flowers, bouquets, cakes, hampers, personalized gifts, and related categories. Ensure production planning aligns with demand forecasts, quality standards, packaging excellence, and dispatch timelines while optimizing manpower productivity and minimizing wastage.
- Warehousing & Inventory Management: Oversee warehouses, fulfillment centers, dark stores, and regional hubs. Lead inventory planning for flowers, cakes, gifts, packaging materials, and consumables while maintaining optimal stock levels and minimizing stock-outs, expiries, and wastage.
- Logistics & Last-Mile Delivery: Lead in-house fleet operations and third-party delivery partners across GCC markets. Drive improvements in route planning, rider productivity, delivery costs, SLA adherence, and customer delivery experience for same-day, express, and scheduled deliveries.
- Peak Season & Event Readiness: Own operational preparedness for key business periods including Valentine's Day, Mother's Day, Ramadan, Eid, Diwali, National Days, Christmas, and other major campaigns. Develop robust capacity plans covering manpower, inventory, fleet, vendor support, and production throughput.
- Cost Control & Profitability: Manage operational budgets across production, warehousing, logistics, manpower, and fleet functions. Drive cost-per-order optimization, productivity improvements, and identify automation opportunities without compromising customer experience.
- Customer Experience & Quality Assurance: Ensure operational processes consistently support customer promises and brand standards. Minimize cancellations, delays, substitutions, damages, and complaints while maintaining service excellence throughout the order lifecycle.
- Vendor & Stakeholder Management: Manage relationships with logistics providers, manpower agencies, packaging suppliers, and operational service partners. Collaborate closely with Procurement, Commercial, Finance, HR, Technology teams, and Country Heads to achieve business objectives.
- Technology & Performance Management: Drive adoption and optimization of ERP, OMS, WMS, routing systems, dashboards, and operational automation tools. Establish KPI-driven reviews and foster a data-led operational culture across the organization.
- Team Leadership & Capability Building: Lead country operations heads and regional functional teams. Build a culture of ownership, accountability, execution excellence, and leadership development across GCC operations.
Qualifications & Experience:
- Bachelor’s or Master’s degree in Operations Management, Supply Chain, Industrial Engineering, Business Administration, Logistics, or a related field.
- 12+ years of progressive experience in Operations, Supply Chain, Fulfillment, Logistics, or related functions.
- Minimum 5 years in a senior leadership role managing multi-city or multi-country operations.
- Strong GCC market experience preferred.
- Experience in gifting, flowers, bakery, food delivery, e-commerce, retail, quick commerce, or perishable product operations.
- Proven track record of managing high-volume operational environments and scaling business operations.
Technical Expertise:
- Fresh production and perishable product operations management.
- High-volume fulfillment center and last-mile delivery operations.
- Inventory planning and forecasting for short shelf-life products.
- Workforce planning, productivity management, and operational budgeting.
- SOP development, process optimization, and continuous improvement.
- Technology-enabled operations management and automation.
Leadership Competencies:
- Strong people leadership and team development capabilities.
- Excellent problem-solving and decision-making skills.
- Commercial acumen with a strong ownership mindset.
- Ability to perform under pressure during peak seasons and business-critical periods.
- Exceptional communication, stakeholder management, and influencing skills.
- Strategic thinking combined with hands-on execution excellence.
Reporting:
Reports To: CEO / Regional Business Head – GCC
Location:
Dubai, UAE (Managing GCC Operations across UAE, Saudi Arabia & Qatar)
Core Skills:
Operations Leadership, Supply Chain Management, Fulfillment Operations, Last-Mile Delivery, Warehouse Management, Inventory Planning, Fresh Production Management, GCC Operations, Logistics Management, Cost Optimization, Team Leadership, Vendor Management, Process Improvement, Operational Excellence, Demand Planning, Performance Management, Automation & Technology Adoption
Please send your resume to careers@fnp.com
Apply Now -
photo_camera Product Photographer & Stylist Gurugram
About the Role:
FNP is seeking a creative and detail-oriented Product Photographer & Stylist to join our in-house creative team. The ideal candidate will have hands-on experience in conceptualizing, styling, and executing high-quality product shoots that elevate our brand and drive customer engagement across e-commerce, marketing, and social media platforms.
Given the ongoing festive season preparations, particularly for Rakhi and other key gifting occasions, we are looking for someone who can join at the earliest and thrive in a fast-paced, high-volume production environment. This role requires a strong visual eye, technical photography expertise, and the ability to bring products to life through compelling imagery.
Key Responsibilities:
- Product Photography: Plan, organize, and execute professional product photography for e-commerce listings, marketing campaigns, social media content, and promotional activities.
- Creative Styling: Style products creatively to ensure visually appealing, engaging, and brand-consistent imagery that enhances customer experience and conversion.
- Campaign Collaboration: Work closely with merchandising, marketing, design, and content teams to understand campaign objectives, creative briefs, and shot requirements.
- Studio Setup & Composition: Set up lighting, backgrounds, props, and product compositions to achieve high-quality visual outputs while maintaining brand standards.
- Image Editing & Retouching: Capture, edit, and optimize images to meet platform-specific requirements while ensuring color accuracy, consistency, and quality.
- Asset Delivery Management: Ensure timely delivery of photography assets to support business requirements, festive campaigns, seasonal launches, and marketing initiatives.
- Equipment & Vendor Management: Maintain photography equipment, studio resources, and coordinate with external photographers, studios, or vendors when required.
- Trend Research & Innovation: Stay updated on photography, styling, visual merchandising, and e-commerce content trends to continuously improve product presentation.
Qualifications & Experience:
- Bachelor’s degree or diploma in Photography, Visual Arts, Design, or a related field.
- 3–6 years of experience in product photography and styling.
- Experience in e-commerce, retail, fashion, gifting, lifestyle, consumer brands, or related industries.
- Strong portfolio showcasing product photography, styling, and visual storytelling projects.
- Experience handling large-scale product catalogs and seasonal campaign shoots is preferred.
Required Skills:
- Expertise in studio lighting, camera handling, photography techniques, and composition.
- Proficiency in Adobe Photoshop, Lightroom, and other image editing software.
- Strong understanding of color theory, textures, visual aesthetics, and product presentation.
- Ability to manage multiple shoots simultaneously and meet tight deadlines.
- Excellent attention to detail, planning, and organizational skills.
- Experience working on festive, seasonal, or high-volume campaigns is an added advantage.
Preferred Qualifications:
- Experience in gifting, flowers, cakes, home décor, fashion, or lifestyle photography.
- Knowledge of social media content creation and visual marketing trends.
- Experience with creative set design, prop sourcing, and product styling concepts.
- Basic understanding of video shooting and content production workflows.
Reporting:
Reports To: Creative Lead / Marketing Manager
Location:
Gurugram, Haryana
Core Skills:
Product Photography, Product Styling, Studio Lighting, Adobe Photoshop, Adobe Lightroom, Image Retouching, Visual Storytelling, Creative Direction, E-commerce Photography, Composition, Color Management, Campaign Photography, Visual Merchandising, Content Production, Asset Management
Please send your resume and portfolio to careers@fnp.com
Apply Now