In the wake of rising pollution, global warming, and temperature, bringing more plants home is the logical thing to do. When you have decided to fill your home, garden, or office space with refreshing and lively plants, Ferns N Petals is the perfect destination for you. Why? Firstly, we have 1000+ varieties of plants belonging to a wide range of categories like air purifying, terrariums, bonsai, flowering, etc. Secondly, we have a hassle-free delivery service all over the country. In this blog, today, we will run you through the easy process of placing an order and receiving the delivery of plants at your address.
- After logging into our website through your laptop or mobile app and selecting the particular plant, you will also be given a choice to select a delivery date and time. So, you need to select your favored time and date in order to proceed.
- Once you have done that, there will be a pop up asking you to add more products to make the gift more special. There will be things like teddy bears, chocolates, cushion, greeting cards, sweets, etc. You can decline the offer too by clicking on “continue without add-ons”.
- You will be then prompted to fill in the details like “recipient’s name”, “recipient address”, etc.
- The system will then ask you to pay. You can pay using your credit card, debit card, net banking, UPI, PayTm, PayPal, and Amex ezeClick. Once you are done with that, a message/mail will drop confirming the order.
- Inversely, you can also call us at +91-9212422000 / 011 66766060 (08:00 AM-10:30 PM, Monday-Sunday) in case you need assistance to place a plant order. Or you can mail us at support@fnp.com to place an order.
Once you know how to place an order for plants, the next thing you would want to know is – “how the plant would be delivered at my place?” Well, do not worry at all about that because most of our plants are hand-delivered. All the plants that you see on our website that are arranged in glass vases are hand delivered.
Plants like Areca Palm, Snake Plant, Spider Plant, Boston Fern, Peace Lily, Rose Plant, etc. are delivered through courier. These plants are mostly placed in ceramic vases, plastic pots, personalized planters, or concrete planters. These plants are packed securely in boxes so that the leaves, flowers (if any), pots, and soil remain intact.
What will you do in case, you receive a deformed or defective plant? You are free to call or mail us immediately (within 48 hours). And we will initiate the process of return and replacement. Our customer care executives will seek your permission for return, replacement, or refund. If you do not want the plant anymore, then, we will surely refund. And in case you want the product, then, also as a kind gesture we add a complimentary sweet, chocolate, or cake (as per your choice). Once you contact us and ask for the replacement, the plant will reach your address within 48 hours maximum.
Having said all that, also remember that, plants are such things that behave differently in different geographical conditions, temperature zones, sunlight, and water supply. So, a basic care guide is important for you to know in order to take care of your green friends.
Our social media posts regarding plants are also informative and will help you in knowing your plants better. You can also log in to greens.fnp.com and check out various plant-related queries to solve any problem that you are facing with your plant.
